Terms and Conditions

Effective Date: 01/01/2023

Welcome to FezTourGuides! By using our website and services, you agree to the following terms and conditions. Please read them carefully before making any bookings or purchases.

1. General Terms

By accessing or using FezTourGuides, you acknowledge and agree to these terms. If you do not agree, you must discontinue using our services immediately.

2. Services

FezTourGuides provides booking services for guided tours and related activities in Morocco. The services are subject to availability and confirmation at the time of booking.

3. Booking and Payments

• All bookings must be made through our official website.
• Payment is required at the time of booking to confirm your reservation.
• Prices listed on the website are in [Insert Currency] and are subject to change without notice.

4. Cancellations and Refunds

• Cancellations must be made at least [Insert Timeframe] prior to the tour date to be eligible for a refund.
• Refunds may be subject to a processing fee.
• We reserve the right to cancel or modify bookings in exceptional circumstances, with a full refund provided to the customer.

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate personal and booking information.
• Complying with local laws and regulations during their trip.
• Arriving on time at the designated meeting points for tours.

6. Limitation of Liability

FezTourGuides is not liable for:

• Any personal injury, loss, or damage during your trip.
• Delays or disruptions caused by unforeseen circumstances such as weather, strikes, or government actions.
• Third-party services or activities not booked directly through our platform.

7. Intellectual Property

All content on FezTourGuides, including text, images, logos, and designs, is the property of FezTourGuides and protected by copyright laws. Unauthorized use or reproduction is prohibited.

8. Privacy

We are committed to protecting your personal data. Please review our Privacy Policy for more information.

9. Changes to Terms

We reserve the right to update these terms and conditions at any time. The "Effective Date" at the top will indicate the most recent changes. Continued use of our services signifies your acceptance of the updated terms.

10. Governing Law

These terms and conditions are governed by the laws of Morocco. Any disputes will be subject to the exclusive jurisdiction of the courts in Morocco.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: support@feztourguides.com

Phone: +212-680-790497

Thank you for choosing FezTourGuides. We look forward to helping you explore Morocco!