Privacy Policy

Effective Date: 01/01/2023

Welcome to FezTourGuides! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other information you provide during booking.
• Usage Data: Information about your interactions with our website, including IP address, browser type, and access times.
• Cookies: Data collected through cookies to improve user experience and website performance.

2. How We Use Your Information

Your information is used to:

• Process and manage your bookings.
• Communicate with you about your reservations and services.
• Enhance and customize your experience on our website.
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Trusted third-party service providers assisting with payment processing, customer support, or marketing.
• Authorities when required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to secure your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is entirely secure.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt out of marketing communications at any time.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

7. Changes to This Privacy Policy

We may update this policy periodically. The "Effective Date" at the top indicates the latest revision. Continued use of our services constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@feztourguides.com

Phone: +212-680-790497

Thank you for trusting FezTourGuides with your travel needs. Your privacy is our priority!